Link: Publications.
Some really nice lessons here. I especially like the one below...
. Number 1 YOU CAN ONLY WORK FOR PEOPLE THAT YOU LIKE. It took me a long time to learn this rule because at the beginning of my practice I felt the opposite. Professionalism inferred that you didn’t necessarily have to like the people that you worked for, and should maintain an arms length relationship to them. As a result, I never had lunch with a client or saw them socially. Some years ago I realised that I was deluded. In looking back, I discovered that all the work I had done that was meaningful and significant came out of an affectionate relationship with a client. Affection, trust and sharing some common ground is the only way good work can be achieved. Otherwise it is a bitter and hopeless struggle
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